These Terms and Conditions constitute a legally binding agreement between you and q987 governing your use of the q987 platform, including all casino games, sports betting products, account services, and payment facilities available at q987.net. Please read these terms carefully before registering or placing any wagers. Use of the q987 platform constitutes acceptance of these terms in full.
In these Terms and Conditions, the following definitions shall apply unless the context otherwise requires:
2.1 These Terms and Conditions, together with the q987 Privacy Policy and Responsible Gaming Policy (each incorporated herein by reference), constitute the entire agreement between the Player and q987 with respect to the Player's use of the Platform.
2.2 By completing the account registration process, clicking "I Agree" or any equivalent confirmation, or by accessing or using any part of the Platform following the publication of these Terms, the Player acknowledges that they have read, understood, and agree to be bound by these Terms in their entirety.
2.3 If the Player does not agree to these Terms, they must immediately cease using the Platform and, if they have an Account, contact q987 customer support to request account closure.
2.4 q987 reserves the right to amend these Terms at any time. Continued use of the Platform following notification of any amendment constitutes the Player's acceptance of the revised Terms. See Section 14 (Amendments) for further details.
2.5 These Terms are published in English. In the event of any ambiguity, the English language version shall be the authoritative and definitive version.
3.1 To be eligible to register and maintain an Account on the q987 Platform, a Player must satisfy all of the following conditions at all times:
3.2 q987 may require a Player to provide identity documents and date-of-birth verification at any time. Failure to provide satisfactory documentation within the period specified by q987 may result in Account suspension and withholding of withdrawals pending verification.
3.3 Where q987 identifies or has reasonable grounds to suspect that a Player is under 21 years of age, the Company shall immediately suspend the Account, withhold any balance, and conduct a full KYC review. If the Player is confirmed to be underage, the Account shall be permanently closed and all deposits returned, with no entitlement to any winnings accrued during the period of underage use.
3.4 Parents and guardians are encouraged to use parental control software to prevent minors from accessing the q987 Platform. q987 accepts no liability for underage access that results from a Player sharing their login credentials with a minor.
4.1 Each Player may hold only one (1) Account on the q987 Platform. The creation of duplicate or multiple Accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms.
4.2 During registration, the Player must provide accurate and truthful information including, but not limited to, their full legal name, date of birth, residential address, email address, and mobile phone number. The Player warrants that all information provided is accurate at the time of registration and undertakes to keep such information current.
4.3 q987 reserves the right to verify any information provided by a Player at any time. Verification may include, without limitation, government-issued identity documents (CNIC, passport, or driving licence), proof of address (utility bill, bank statement), and source-of-funds documentation.
4.4 q987 operates in PKR. All Account balances, deposits, withdrawals, wagers, and winnings are denominated in Pakistani Rupees. No currency conversion is applied, and no foreign currency deposits are accepted.
4.5 The Company reserves the right to decline any registration application without being required to provide a reason for such refusal.
4.6 Upon successful registration and identity verification, the Player's Account is deemed active and the Player may access all real-money products available on the Platform, subject to deposit limits and responsible gaming restrictions the Player may have set.
5.1 The Player is solely responsible for maintaining the confidentiality of their Account login credentials, including username and password. The Player must not disclose their credentials to any third party under any circumstances.
5.2 The Player agrees to notify q987 immediately at [email protected] upon becoming aware of any unauthorised access to or use of their Account.
5.3 q987 shall not be liable for any losses arising from the Player's failure to maintain the security of their login credentials, or from the Player's sharing of credentials with any third party.
5.4 q987 will never contact a Player by email, live chat, or telephone to request their full password. Any communication purporting to be from q987 and requesting a Player's password should be treated as fraudulent and reported to [email protected] immediately.
5.5 The Player must ensure that they log out of their Account at the end of each session, particularly when using a shared or public device. q987 accepts no responsibility for losses resulting from a failure to log out.
q987 accepts deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. All deposits must originate from a payment method registered in the Player's own name. Third-party deposits are not accepted and will be returned where possible, less any applicable processing fees.
Minimum and maximum deposit amounts are published within the Player's Account dashboard and may be amended by q987 from time to time. Deposit limits set by the Player under the Responsible Gaming tools take precedence over standard platform limits.
Players may request withdrawals of their Real Money Balance at any time, subject to the following conditions:
q987 reserves the right to conduct enhanced verification checks before processing any withdrawal above a threshold determined by the Company's risk and compliance procedures. During such reviews, the withdrawal may be held for up to seventy-two (72) hours.
All transactions are conducted in PKR. q987 does not charge a fee on standard deposits or withdrawals; however, the Player's payment provider may apply its own charges. q987 accepts no responsibility for fees charged by third-party payment providers.
7.1 q987 may from time to time offer bonuses, free bets, free spins, cashback, or other promotional incentives to Players. All such offers are subject to specific promotional terms and conditions published alongside each offer, which are incorporated by reference into these Terms.
7.2 Unless the specific promotional terms state otherwise, the following general bonus conditions apply to all q987 promotions:
7.3 q987 reserves the right to withdraw, amend, or cancel any promotion at any time and without prior notice. The Company further reserves the right to forfeit any bonus and associated winnings where it suspects the Player has abused a promotional offer, created multiple Accounts to claim bonuses, or otherwise engaged in conduct inconsistent with the spirit of the promotion.
7.4 Players who have self-excluded or who have set deposit limits that would prevent meaningful participation are not eligible to claim promotional bonuses during any active restriction period.
8.1 All bets placed on the q987 Platform are subject to the specific game rules and sportsbook rules applicable to the relevant product. These rules are accessible within the Platform and form part of these Terms.
8.2 All bets are final once confirmed by the Platform. Confirmed bets may not be cancelled or amended by the Player except where q987 expressly provides a cash-out or edit bet facility for a specific market.
8.3 In sports betting, q987 reserves the right to void bets where:
8.4 In Games of Chance, q987 uses certified Random Number Generator (RNG) technology supplied by licensed game studios. All games are tested for fairness by independent testing laboratories. The Return to Player (RTP) percentage for each slot game is published within the game information panel.
8.5 q987 reserves the right to limit the maximum winnings payable to a Player from a single bet, single game session, or within a defined time period. Such limits are published within the Platform and may be updated from time to time.
8.6 In the event of a technical malfunction during a game or bet settlement, q987's decision regarding the outcome shall be final, provided that the Company acts in good faith and in accordance with its published rules.
9.1 The following conduct is strictly prohibited on the q987 Platform. Engaging in any of the following activities constitutes a material breach of these Terms and may result in immediate Account suspension, permanent closure, forfeiture of balance, and where appropriate, referral to relevant authorities:
9.2 Where q987 suspects prohibited conduct, the Company may place a hold on the Player's Account and balance pending investigation. During an investigation, the Player will be notified where legally permissible, and given a reasonable opportunity to provide an explanation.
10.1 q987 is committed to promoting responsible gambling. The Company provides a suite of responsible gaming tools accessible from within every Player's Account settings. These tools are available at no charge and may be activated at any time.
10.2 Available responsible gaming tools include:
10.3 Players who wish to activate any responsible gaming tool, or who have concerns about their gambling behaviour, should contact q987 support at [email protected] or visit the Responsible Gaming page for further guidance.
10.4 q987 reserves the right to impose responsible gaming restrictions on a Player's Account at its sole discretion, including where the Company identifies patterns of play that may indicate problem gambling behaviour.
11.1 All content on the q987 Platform, including but not limited to the q987 name and logo, website design, software, game interfaces, graphics, text, and data compilations, is the proprietary property of q987 or its licensed content providers and is protected by applicable intellectual property laws.
11.2 The Player is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms.
11.3 The Player must not copy, reproduce, distribute, publish, display, modify, create derivative works from, or otherwise exploit any content on the Platform without the prior written consent of q987.
11.4 Any feedback, suggestions, or ideas submitted by Players to q987 may be used by the Company without compensation or attribution to the Player, to the extent permitted by applicable law.
12.1 To the maximum extent permitted by applicable law, q987 shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from or related to the Player's use of the Platform, regardless of whether such damages were foreseeable.
12.2 q987's total aggregate liability to a Player for any direct loss arising from use of the Platform shall not exceed the total amount deposited by that Player into their Account during the thirty (30) calendar days immediately preceding the event giving rise to the claim.
12.3 q987 does not warrant that the Platform will be available continuously without interruption or error. Scheduled maintenance and emergency downtime may occur, during which access to the Platform may be unavailable. q987 shall use reasonable endeavours to minimise disruption and provide advance notice of scheduled maintenance.
12.4 q987 is not responsible for telecommunications, internet connectivity, or device failures that prevent a Player from accessing the Platform or that cause a wager to be placed in a manner unintended by the Player.
13.1 q987 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference.
13.2 By registering an Account, the Player consents to the collection and processing of their personal data as described in the Privacy Policy, including for the purposes of identity verification, fraud prevention, regulatory compliance, and the provision of Platform services.
13.3 q987 may share Player data with third-party payment processors, KYC verification providers, and regulatory authorities where required by law or by the conditions of the Company's gaming licence. q987 will not sell Player data to unaffiliated third parties for marketing purposes.
13.4 Players have the right to access, correct, and in certain circumstances request the deletion of their personal data. Requests should be submitted to [email protected].
14.1 q987 reserves the right to amend these Terms and Conditions at any time. When material changes are made, q987 will provide reasonable notice to Players via the email address registered to their Account, a notification displayed upon login, or a prominent notice on the Platform homepage.
14.2 The effective date of any revised Terms will be clearly stated at the top of the document. It is the Player's responsibility to review updated Terms when notified.
14.3 If a Player does not accept the revised Terms, they must cease using the Platform and contact q987 to arrange Account closure and withdrawal of any remaining balance. Continued use of the Platform after the effective date of any revision constitutes acceptance of the revised Terms.
14.4 q987 may also update the Platform's game offerings, payment methods, supported promotions, and other features at any time without these constituting an amendment to the Terms themselves.
15.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Player's use of the Platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which q987 holds its international gaming licence.
15.2 In the event of a dispute between a Player and q987, the Player should first contact q987 customer support at [email protected], providing full details of the complaint. q987 will acknowledge complaints within forty-eight (48) hours and endeavour to resolve them within fourteen (14) calendar days.
15.3 If a dispute cannot be resolved through q987's internal complaint handling procedure, the Player may refer the matter to the alternative dispute resolution (ADR) body designated by the relevant licensing authority. Details of the applicable ADR body are available upon request from q987 customer support.
15.4 Nothing in these Terms limits the Player's statutory rights that cannot be excluded by contract under applicable consumer protection law.
16.1 For any queries relating to these Terms and Conditions, Players may contact q987 customer support through the following channel:
16.2 q987 aims to respond to all written enquiries within forty-eight (48) hours. For urgent account security matters, Players should indicate the urgency clearly in their message subject line.
16.3 q987's registered correspondence address is available upon request by Players who have completed KYC verification.
A plain-English summary of the most important obligations under the q987 Terms and Conditions. This summary does not replace the full terms above.
Each player is entitled to a single q987 Account. Creating duplicate accounts — whether under the same name or different details — is a breach of these Terms and may result in all associated accounts being closed and balances forfeited.
All real-money products on q987 are strictly for players aged 21 and over. Age verification may be requested at any point. Accounts found to belong to underage players are closed immediately and deposits are returned with no entitlement to winnings.
Bonus funds credited to your account are subject to wagering requirements before withdrawal. The specific wagering multiplier, eligible games, and validity period are published with each promotion. Read promotional terms before opting in.
You are solely responsible for maintaining the confidentiality of your q987 login details. Never share your password with anyone. q987 will never ask for your full password via email, chat, or phone. Report suspicious contact to [email protected] immediately.
All balances, deposits, withdrawals, and winnings on q987 are denominated in Pakistani Rupees (PKR). Deposits must come from payment methods registered in your own name. Third-party deposits are returned. Supported methods include JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay.
Every q987 player has access to deposit limits, session reminders, cooling-off periods, and self-exclusion — all free of charge and available directly from account settings. Contact [email protected] or visit the Responsible Gaming page for guidance at any time.
q987 operates under an international gaming licence with transparent terms, PKR wallet support, and a full suite of responsible gaming tools. 21+ only. Please play within your means.